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SmartWatch 3 screen won't stay on no wrist gestures

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Rookie
Message 1 of 6
Message 1 of 6

SmartWatch 3 screen won't stay on no wrist gestures

Essentially what title says

Had watch about 6 months 1St time I've had an issue. Screen always on is set but turns off and only comes on through touching screen not twisting wrist.

Watch is at 80% battery and have tried turning settings on and off, restarting watch and shutting down and then powering up to no effect!

Please help!
1 ACCEPTED SOLUTION

Accepted Solutions
Elite
Message 4 of 6
Message 4 of 6

Re: SmartWatch 3 screen won't stay on no wrist gestures

here you go

 

http://support.sonymobile.com/global-en/swr50/userguide/Resetting-your-smartwatch-2-accca/

"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

5 REPLIES
Elite
Message 2 of 6
Message 2 of 6

Re: SmartWatch 3 screen won't stay on no wrist gestures

Factory reset the SW3

 

"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Rookie
Message 3 of 6
Message 3 of 6

Re: SmartWatch 3 screen won't stay on no wrist gestures

How do I do that?
Elite
Message 4 of 6
Message 4 of 6

Re: SmartWatch 3 screen won't stay on no wrist gestures

here you go

 

http://support.sonymobile.com/global-en/swr50/userguide/Resetting-your-smartwatch-2-accca/

"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Rookie
Message 5 of 6
Message 5 of 6

Re: SmartWatch 3 screen won't stay on no wrist gestures

Thanks!
Elite
Message 6 of 6
Message 6 of 6

Re: SmartWatch 3 screen won't stay on no wrist gestures

Anytime

"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)