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Smart watch 3 not counting steps

Regular
Message 61 of 65
915 Views
Message 61 of 65

Re: Smart watch 3 not counting steps

@Spo - Not to date no. only version 2.01.18 fit phone app with wearos app version 2.01.18

 

Be sure to disable auto update in play store for fit app.

Talent
Message 62 of 65
885 Views
Message 62 of 65

Re: Smart watch 3 not counting steps

And you tryed newest updates? I haven't problem with it. 

Visitor
Message 63 of 65
766 Views
Message 63 of 65

Re: Smart watch 3 not counting steps

For all who are having troules with the step counter working on the watch faces; I had the same problem. I solved the issue by installing an older Google Fit app for Phone and Watch. The version used was '2.01.34-130' and '2.01.34-230' respectively. The to get the counter working for the 'Facer' app I sinatlled the older 'Facer' app. The version was '_v4.5.7_7882'. now I can gace the trillion of face options from the 'Facer' app and the added benefit of the counter. 

 

Furthermore; @Marioss sorry for using you response as a reply point. I did not know how to respond to this forum with a new message address any other person interested. 

Visitor
Message 64 of 65
763 Views
Message 64 of 65

Re: Smart watch 3 not counting steps

Furthermore, the sony faces all have zero counters when selected. This problem has not been solved on my end yet. All the softwares where installed through adb tools. The 'Facer' app is installed on the Android phone. Hope this help someone and it automatically installs on your phone. Make sure you deselect auto update for the 'Facer' and Google Fit app.

 

Additioanlly: I solved the Google music android wear download issue by installing an older version of google music '7.12.5218-1.V.4310085'. This version has the option to manage downloads to the android wear.  Make sure you delselect auto update for the Google music app after installation.

Highlighted
One time poster
Message 65 of 65
339 Views
Message 65 of 65

Re: Smart watch 3 not counting steps

Hi, not sure if this problem has been solved for y'all yet but I just went into setting and permissions and made sure the location were on for Google fit and it seems to be working.