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Tips & Tricks

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See SWR50 on SmartConnect

SOLVED
Talent
Message 1 of 5
2,178 Views
Message 1 of 5

See SWR50 on SmartConnect

Hi,

I have a Smartwatch 3 SWR50 currently synced with my Xperia Z3c, showing "connected" on the Android Wear app but I can't see it on the SmartConnect list of paired devices anymore.

I forced stop and deleted the app data for other reasons and then the SWR50 disappeared from this list.

It is not seen by Bluetooth neither by the watch nor by the phone.

However, it actually syncs with the apps I have connected, so no problems there.

Should I see the watch in the list of paired devices on SmartConnect?

1 ACCEPTED SOLUTION

Accepted Solutions
Moderator
Message 2 of 5
2,540 Views
Message 2 of 5

Re: See SWR50 on SmartConnect

It appears on my Bluetooth paired devices and SmartConnect. I suggest resetting your watch and perform a new pairing process again.



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4 REPLIES 4
Moderator
Message 2 of 5
2,541 Views
Message 2 of 5

Re: See SWR50 on SmartConnect

It appears on my Bluetooth paired devices and SmartConnect. I suggest resetting your watch and perform a new pairing process again.



Feel free to kudo this post or mark it as solution so that other users facing the same issue can find it

Disclaimer: Moderators are not affiliated with or work for Sony Mobile, their posts represent their own opinions and views. Click here to find out more about the different roles in the community.

Genius
Message 3 of 5
2,098 Views
Message 3 of 5

Re: See SWR50 on SmartConnect

Hi Automat, I agree with Quester. Here are steps on resetting your SmartWatch 3.

 

Let us know how this goes. 

sony_sign_logo.png - Official Sony Xperia Support Staff


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Highlighted
Talent
Message 4 of 5
2,078 Views
Message 4 of 5

Re: See SWR50 on SmartConnect

I reset the SWR50 and reconnected to my Z3C. It shows the Smartwatch again on SmartConnect and I can use it to create new events if I need to.
Thanks.
Genius
Message 5 of 5
2,068 Views
Message 5 of 5

Re: See SWR50 on SmartConnect

Brilliant! Glad to hear Automat Slightly smiling Face

sony_sign_logo.png - Official Sony Xperia Support Staff


If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.