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Metal strap for Smartwatch 3 is actually plastic

SOLVED
One time poster
Message 11 of 16
Message 11 of 16

Re: Metal strap for Smartwatch 3 is actually plastic

Dear Johan,
 
Below is my Xperia Z5 Premium Dual's info:
 
Xperia™ Z5 Premium Dual

Sony Xperia Z5 Premium Dual SIM 1

IMEI: 
WARRANTY TO: 21/05/2017
 
Xperia™ Z5 Premium Dual

Sony Xperia Z5 Premium Dual SIM 2

IMEI: 
WARRANTY TO: 21/05/2017
 
My phone malfunctioned and I need warranty support.
 
David Martin Graff
 
Rookie
Message 12 of 16
Message 12 of 16

Re: Metal strap for Smartwatch 3 is actually plastic

The pin that locks the link to the watchable keeps popping out and now I have lost it. Can this be replaced
Rookie
Message 13 of 16
Message 13 of 16

Re: Metal strap for Smartwatch 3 is actually plastic

Link to watch
Highlighted
Rookie
Message 14 of 16
Message 14 of 16

Sony repair service watch strap

Very disappointed in this service. I received a SmartWatch 3 for xmass metal strap. The pin that secure the closing strap kept falling out and then was lost. It was returned back to me not repaired quoting physical damage. No attempt was made to contact me about this repair or why they were not going to repair. I absolutely flabbergasted at this appalling example of customer care. All for the coat of a pin

Not happy
One time poster
Message 15 of 16
Message 15 of 16

Re: Metal strap for Smartwatch 3 is actually plastic

Hey the "metal" that hold the screen brakes!!!! It's not metal.
Forum Legend
Message 16 of 16
Message 16 of 16

Re: Metal strap for Smartwatch 3 is actually plastic

@Arturosar20

Indeed, the strap is metal, but the frame is silver painted plastic. The frame itself was made from plastic so the NFC and GPS signals would not be blocked by metal casing, and to protect the core from excessive scratching due to repetitive attachment and detachment.

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