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Tips & Tricks

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Unknown caller ID

One time poster
Message 11 of 11
Message 11 of 11

Re: Unknown caller ID

Hello Everyone,
I have a same problem with my XZ Premium with android 9.
I downloaded the app what Fistach_PL posted and ran on my phone but I got the same message as Karivo (App is not installed) Slightly frowning Face

But if I remove the Smart Band software from my phone before install the new one, the new install will work perfectly!!!


So please do this if your SWR30 only show unknown caller id with android 9:

- download the app from (
- copy the downloaded SmartBand-signed.apk to you phone
- remove the installed SmartBand Talk software from your phone (if you have)
- run the downloaded apk
- next - install -> App Installed ! -> Open Slightly smiling Face)
(The version of the app is not changed ( but working well!


And WoW, now the SmartBand Talk can display the incoming caller ID!!!!!!