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Tips & Tricks

If you want to get the max out of your Xperia phone then check out Xperia tips page.

Smartband Talk after a year and a half

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Adviser
Message 1 of 5
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Message 1 of 5

Smartband Talk after a year and a half

I have the band for almost 18 months now. I wear it all the time (except to charge it) and have not exposed it to any water sources.

It was one of my best purchases at the start, but lately it has been near useless...When I received it it could hold connection 10m away from the phone without problems....now, it can't hold it for more than 2m. The battery drains in half a day as well...I really liked the product and want to use it further, but it's come to a point where it's more hassle than good.

 

I find it hard to believe that after no more than 16 months to be exact, the product has diminished so much it's not usable...I tried factory resetting the phone, the band, but nothing helped. Hopefully Sony reads this and improves on the product...

4 REPLIES 4
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Forum Legend
Message 2 of 5
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Message 2 of 5

Re: Smartband Talk after a year and a half

have you tried repairing the band software? http://support.sonymobile.com/gb/tools/pc-companion/


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Learn to take care and troubleshoot your Device here:
Xperia Support by Sony: https://support.sonymobile.com/global-en/
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Adviser
Message 3 of 5
1,853 Views
Message 3 of 5

Re: Smartband Talk after a year and a half

As far as I know, the Smartband isn't supported in the PC companion app...only the Smartwatch is.

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Message 4 of 5
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Message 4 of 5

Re: Smartband Talk after a year and a half

oh yeah, sorry my bad. well if its not much of a hassle for you, you can have your smartband checked on your local service center, maybe they can do something to improve it.


---------------------------------------------------------------------------
Learn to take care and troubleshoot your Device here:
Xperia Support by Sony: https://support.sonymobile.com/global-en/
EHo
Enthusiast
Message 5 of 5
1,679 Views
Message 5 of 5

Re: Smartband Talk after a year and a half

I have used mine for 12 months now and the battery is still fine with 4 days of uptime before needing to recharge (notifications on, though I normally don't have many notifications). Hopefully mine won't deteriorate in the coming six months.