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Tips & Tricks

If you want to get the max out of your Xperia phone then check out Xperia tips page.

Smartband Talk Issues

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Message 1 of 15

Smartband Talk Issues

I have used the smartband talk with my Sony Xperia Z3 with the 5.0.2 firmware for a whole week now. I have had issues until today.

As I was driving to work, the watch disconnected from my phone and reset itself to default settings and removed all my set apps. I reconnected the device and tried too reinstall all my apps and the watchface I originally had. Unfortunately, the watchface would not change to the one I selected and every app I select did not show up on my watch. When I click through the apps on my watch, all I get is a blank screen with the set background color I have. I can still use the default watchface and change every setting in the smartband talk app, but like I previously said, the apps and watchface are not working properly.

Is anyone else having a similar issue with their smartband talk and have you found any solutions?

Thanks,
Christian


14 REPLIES 14
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Emperor
Message 2 of 15
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Message 2 of 15

Re: Smartband Talk Issues

What if you reset the SBT?




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

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Message 3 of 15
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Message 3 of 15

Re: Smartband Talk Issues

I have already tried that several times. No luck.
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Emperor
Message 4 of 15
1,683 Views
Message 4 of 15

Re: Smartband Talk Issues

Clear the smartconnect app data

Settings, apps, all, smartconnect, clear data, restart your phone



"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

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Message 5 of 15
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Message 5 of 15

Re: Smartband Talk Issues

No luck.
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Message 6 of 15
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Message 6 of 15

Re: Smartband Talk Issues

This is really frustrating. 😬
Emperor
Message 7 of 15
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Message 7 of 15

Re: Smartband Talk Issues

@XnRenteria

 

Contact your local Xperia care

 

http://support.sonymobile.com/global-en/contactUs/




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

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Message 8 of 15
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Message 8 of 15

Re: Smartband Talk Issues

@uliwooly I did and they gave me instructions to fix the problem. I'm in the process of doing it. I hope it works.
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Emperor
Message 9 of 15
1,630 Views
Message 9 of 15

Re: Smartband Talk Issues

@XnRenteria

 

Keep us updated




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

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Message 10 of 15
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Message 10 of 15

Re: Smartband Talk Issues

Welp, the "solution" failed. The solution was to use Pc Companion to "fix" the glitch in my Sony Xperia Z3's firmware. I followed all the required steps to "fix" my phone but the watch still continued to not work properly. All the "solution" did was completely wipe everything on my phone.
I called back Sony support and explained the situation. They said the only next thing I could possibly do is return the SmartBand talk for a new one or a refund. I'm going to exchange it for a new one.