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a month ago
Hi @neelahnn, let me see if I can help out here!
I have translated your question to English as this is an International forum, please post any replies in English and it will be easier for me and other users to assist you.
I am afraid that the SmartBand Talk do not have a sensor able to read your heart rate, thus the heart rate cannot be shown on on the display.
I hope that answered your question!
a month ago - last edited a month ago by Martin
La smartband talk SWR30 a bien un capteur de fréquence cardiaque celui ci a fonctionné au début puis plus rien. J'ai restauré les valeurs d'usine mais ca na pas résolu mon problème. Ps je ne sais pas écrire en anglais.
The SWR30 smartband talk has a heart rate sensor that worked at first and then nothing. I restored the factory values but it did not solve my problem. Ps I do not know how to write in English. - GT
a month ago - last edited a month ago
Thank you for your quick reply!
As I previously mentioned, SmartBand talk do not have, and have never had a sensor that can read your heart rate. SmartBand 2 however does, is it possible that you have a Smartband 2 (SWR12)?
If you prefer support in your local language, I would suggest that you get in contact with your local support team.