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Tips & Tricks

Want to know more about Xperia 5? To read more about it go here.
If you can't find the answer to your question there please post it here and let the community help you.

Cardiac frequency

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Message 1 of 5
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Message 1 of 5

Cardiac frequency

Bonjour la frequence cardiaque ne s'affiche pas sur ma smartband talk SWR30 

Hello heart rate is not displayed on my smartband talk SWR30 - GT

4 REPLIES 4
Sony Xperia Support
Message 2 of 5
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Message 2 of 5

Re: Cardiac frequency

Hi @neelahnn, let me see if I can help out here! 

 

I have translated your question to English as this is an International forum, please post any replies in English and it will be easier for me and other users to assist you.

 

I am afraid that the SmartBand Talk do not have a sensor able to read your heart rate, thus the heart rate cannot be shown on on the display.

 

I hope that answered your question! 


Official Sony Xperia Support Staff


If you're new to our forums, make sure that you've read our Discussion guidelines.

To get in touch with your local support team, please visit our contact page.

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Message 3 of 5
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Message 3 of 5

Re: Cardiac frequency

La smartband talk SWR30 a bien un capteur de fréquence cardiaque celui ci a fonctionné au début puis plus rien. J'ai restauré les valeurs d'usine mais ca na pas résolu mon problème. Ps je ne sais pas écrire en anglais. 

The SWR30 smartband talk has a heart rate sensor that worked at first and then nothing. I restored the factory values but it did not solve my problem. Ps I do not know how to write in English. - GT

Sony Xperia Support
Message 4 of 5
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Message 4 of 5

Re: Cardiac frequency

Thank you for your quick reply!

As I previously mentioned, SmartBand talk do not have, and have never had a sensor that can read your heart rate. SmartBand 2 however does, is it possible that you have a Smartband 2 (SWR12)?

 

If you prefer support in your local language, I would suggest that you get in contact with your local support team.


Official Sony Xperia Support Staff


If you're new to our forums, make sure that you've read our Discussion guidelines.

To get in touch with your local support team, please visit our contact page.

Rookie
Message 5 of 5
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Message 5 of 5

Re: Cardiac frequency

Non c'est le 30

No it's the 30th - GT