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SmartBand 2 disconnecting after phone call

Apprentice
Message 1 of 3
1,084 Views
Message 1 of 3

SmartBand 2 disconnecting after phone call

I recently bought SmartBand 2 (SB) and I noticed one problem: everything works fine until someone call me on the phone and after that I lose connection with SB. If I am out of range it also happen to lose connettion but after I get back in range, SB is connecting automatically. But after I lost connection as I mentioned above, after phone call, I can't do anything to make connection again: simply SB is not responding to any kind of manipulation with button or over NFC: I must plug it on charger and unplug, after which it is unblocked. After that everything is ok until next phone call.

 

I have Xperia Z5 DualSim on which is also connected Sony SmartWatch 3, Sony Headset, speakers...every mentoned gadged works fine except SB.

 

I tried to reset SB but nothing changed (after power off I hold button more than 10 sec).

 

Anyone have advice what to do to solve this problem.

 

P.S. To clarify my problem: disconnection of SB is happening when vibrating notification is activated.

2 REPLIES 2
One time poster
Message 2 of 3
447 Views
Message 2 of 3

Re: SmartBand 2 disconnecting after phone call

I have the exact same problem too. Please give us solution Sony Slightly frowning Face

Highlighted
Learner
Message 3 of 3
62 Views
Message 3 of 3

Re: SmartBand 2 disconnecting after phone call

same with me i also have the same problem lately.. before this it was ok still can receive the call but now when somebody call the smartband 2 is like just died and like brick until connect to charger ..