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Pulse graph not showing in SmartBand 2 iOS app

Message 51 of 92
1,108 Views
Message 51 of 92

Re: SmarBand 2 not showing any HeartBeat data in lifelog

I have wifi super fast. All my other things are working. I think it is a fault with the Sony server.
Adviser
Message 52 of 92
1,107 Views
Message 52 of 92

Re: Pulse graph not showing in SmartBand 2 iOS app

Perhaps that's exactly what happened and they forgot to check if they have sourcecode access before doing so 😬
Adviser
Message 53 of 92
1,105 Views
Message 53 of 92

Re: Pulse graph not showing in SmartBand 2 iOS app

...or it was their last remaining iOS developer.
Like with the dodos on ice age, when the only female left on earth drops from the cliff 😂
Message 54 of 92
1,100 Views
Message 54 of 92

Re: Pulse graph not showing in SmartBand 2 iOS app

Just spoke to helpline and chat line. Neither could really help. The helpline sent a link to life long developers not to Sony app people for iPhone users. I would like to know if Sony are aware of this problem
Highlighted
Message 55 of 92
1,099 Views
Message 55 of 92

Re: Pulse graph not showing in SmartBand 2 iOS app

I did this and it still is not showing the graph. It's the Sony server. The iPhone health app shows the data is being taken and stored, but the Sony app is not displaying it as a graph or displaying any historic data
Adviser
Message 56 of 92
1,033 Views
Message 56 of 92

Re: Pulse graph not showing in SmartBand 2 iOS app

"Keep track of it all" they said, "Stay on the pulse" they said, "iOS 8.2 and onwards compatibility" they said.

--> The error is known and unfixed for nearly five months now. This is getting rediculous.

I guess with "Move your own way" they meant "buy it and we will leave you alone with the bugs"

http://www.sonymobile.com/global-en/products/smartwear/smartband-2/
Learner
Message 57 of 92
994 Views
Message 57 of 92

Re: Heart rate graph smartband 2 - Xperia z3 compact

My Smartband2 app for iPhone stopped showing pulse graphs two days ago. Stress graph and current pulse is working. On the pulse graph there is just a wheel turning.
Learner
Message 58 of 92
969 Views
Message 58 of 92

Re: Pulse graph not showing in SmartBand 2 iOS app

Partly working again.
Regular
Message 59 of 92
959 Views
Message 59 of 92

Re: Pulse graph not showing in SmartBand 2 iOS app

Can you share the source code? Maybe, some "true" developer could patch your inability.

Regards

Adviser
Message 60 of 92
733 Views
Message 60 of 92

Re: Pulse graph not showing in SmartBand 2 iOS app

Still waiting...