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My SWR10 doesn't transfer information

SOLVED
Learner
Message 1 of 6
3,011 Views
Message 1 of 6

My SWR10 doesn't transfer information

Hi, my shows that it has contact with SWR10 but no information is transferred. I have a good internet connection and I've tried resetting the Smartband but it doesn't help. Please help.
1 ACCEPTED SOLUTION

Accepted Solutions
Learner
Message 5 of 6
4,468 Views
Message 5 of 6

Re: My SWR10 doesn't transfer information

I've tried resetting it and it didn't work. But now I restarted my phone for the second time and that seems to have worked. No clue why. Thanks anyway.
5 REPLIES 5
Emperor
Message 2 of 6
3,007 Views
Message 2 of 6

Re: My SWR10 doesn't transfer information

What if you unpair the SmartBand?

 

Settings > bluetooth 




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Learner
Message 3 of 6
3,003 Views
Message 3 of 6

Re: My SWR10 doesn't transfer information

Tried it. It didn't work😔. Thanks anyway.
Highlighted
Phy
Forum Legend
Message 4 of 6
2,998 Views
Message 4 of 6

Re: My SWR10 doesn't transfer information

Have you reseted the SmartBand or restart it?


This is how to reset the SmartBand


http://support.sonymobile.com/global-en/swr10/userguide/Resetting/
Learner
Message 5 of 6
4,469 Views
Message 5 of 6

Re: My SWR10 doesn't transfer information

I've tried resetting it and it didn't work. But now I restarted my phone for the second time and that seems to have worked. No clue why. Thanks anyway.
Emperor
Message 6 of 6
2,986 Views
Message 6 of 6

Re: My SWR10 doesn't transfer information

excellent news




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)