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Android N and Smartband

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Message 1 of 8
936 Views
Message 1 of 8

Android N and Smartband

Hey,
I installed android nougat today (Z5) and one interessting thing happened: when replying an SMS by notification, when I sent the reply, my Smartband vibrates, (swr10) as if I am receiving a sms. And also, notification does not disappears after repying...

 

Tks

_____________________________________
Diogo Simões

If the problem is solved, mark it as a solution so others can know yahoo
7 REPLIES
Sony Xperia Support
Message 2 of 8
933 Views
Message 2 of 8

Re: Android N and Smartband

Hi @diogosimoes4321,

 

Try resetting your smartband.


Official Sony Xperia Support Staff


If you're new to our forums, make sure that you've read our Discussion guidelines.

To get in touch with your local support team, please visit our contact page.

Message 3 of 8
927 Views
Message 3 of 8

Re: Android N and Smartband

The problem persists
_____________________________________
Diogo Simões

If the problem is solved, mark it as a solution so others can know yahoo
Sony Xperia Support
Message 4 of 8
914 Views
Message 4 of 8

Re: Android N and Smartband

@diogosimoes4321,

 

Try resetting the smartband app too.

 

To do this go to Settings > Apps > Smartband > Storage > Clear Data, then restart your phone.


Official Sony Xperia Support Staff


If you're new to our forums, make sure that you've read our Discussion guidelines.

To get in touch with your local support team, please visit our contact page.

Message 5 of 8
888 Views
Message 5 of 8

Re: Android N and Smartband

Unfortunately, that did not solve the problem! It's really annoying, especially since after responding to the message, the notification badge does not disappear. Insted, it shows me the message received, and what I replied
_____________________________________
Diogo Simões

If the problem is solved, mark it as a solution so others can know yahoo
Sony Xperia Support
Message 6 of 8
816 Views
Message 6 of 8

Re: Android N and Smartband

@diogosimoes4321,

 

Could be a bug with the app and Android N. You can send a report to the developers directly at apps@sonymobile.com.


Official Sony Xperia Support Staff


If you're new to our forums, make sure that you've read our Discussion guidelines.

To get in touch with your local support team, please visit our contact page.

Message 7 of 8
775 Views
Message 7 of 8

Re: Android N and Smartband

Tks!

I just sent the @ but i received this and now i don´t know if the @ was sent for the "apps department":

 

"Dear Customer,

If you need to come in contact with Sony Mobile support please use below address to chose local pages and preferred way of contact.

http://www.sonymobile.com/global-en/support/contact-us/

Best Regards Sony Mobile"

 

Tks

_____________________________________
Diogo Simões

If the problem is solved, mark it as a solution so others can know yahoo
Sony Xperia Support
Message 8 of 8
767 Views
Message 8 of 8

Re: Android N and Smartband

@diogosimoes4321,

 

That is referring you to your local support team. The developers do read these forums so if there is a bug they should see it, but it can't hurt to inform your local support team too.


Official Sony Xperia Support Staff


If you're new to our forums, make sure that you've read our Discussion guidelines.

To get in touch with your local support team, please visit our contact page.