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XB 31 Charging problem

One time poster
Message 1 of 1
Message 1 of 1

XB 31 Charging problem

HI everybody. I recently bought a xb 31 bluetooth speaker. I wanted to charge it last night. The speaker was powered off. When i plugged it in it began charging but the speaker went on and the lights went on. When i hold the battery button to turn the lights off but after 20 seconds it turned back on. I also couldnt turn off the speaker while plugged in and the only way to power off was plugging out. The other problem was when it was plugged in the only way i could connect my phone was with the nfc tag or pair from the start. It irritates me a lot when the lights go on when it charges. Please help me and thank you in advance