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Sony SRS XB20 Turning off while increasing volume

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One time poster
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Message 1 of 2

Sony SRS XB20 Turning off while increasing volume

I have a sony srs xb20 speaker and it's not even one year old and it has started malfunctioning. Whenever the battery is about 70 % and I try t increase the Volume the speaker turns off automatically by itself. Also it turns itself off while there is sudden base change in music. It really annoying because I have to restart the device and connect it again to play music. Please help me out. I have done the restting of the speaker but no luck.

 

1 REPLY
Sony Xperia Support
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Message 2 of 2

Re: Sony SRS XB20 Turning off while increasing volume

Hi @SamiSiddiqui, welcome to our forum and I'm sorry to hear about this. Slightly frowning Face

The Sony SRS XB20 is a product that Sony Electronics handles the support for, as this forum is only for Xperia devices.

You can get in touch with them on the link below.

https://www.sony.net/SonyInfo/Support/

Best of luck!


Official Sony Xperia Support Staff


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