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Sony SRS XB20 Turning off while increasing volume

One time poster
Message 1 of 2
Message 1 of 2

Sony SRS XB20 Turning off while increasing volume

I have a sony srs xb20 speaker and it's not even one year old and it has started malfunctioning. Whenever the battery is about 70 % and I try t increase the Volume the speaker turns off automatically by itself. Also it turns itself off while there is sudden base change in music. It really annoying because I have to restart the device and connect it again to play music. Please help me out. I have done the restting of the speaker but no luck.


Sony Xperia Support
Message 2 of 2
Message 2 of 2

Re: Sony SRS XB20 Turning off while increasing volume

Hi @SamiSiddiqui, welcome to our forum and I'm sorry to hear about this. Slightly frowning Face

The Sony SRS XB20 is a product that Sony Electronics handles the support for, as this forum is only for Xperia devices.

You can get in touch with them on the link below.

Best of luck!

Official Sony Xperia Support Staff

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