account arrowhead-down arrowhead-up mobile-menu search sm-bold-x x-skinny-rounded x-skinny arrowhead-right social-facebook social-googleplus social-instagram social-linkedin social-pinterest social-qzone social-renren social-tencent social-twitter social-vkontakt social-weibo social-youku social-youtube

Please help us improve our website

Take our customer survey to evaluate your visit.

It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.

cancel
Showing results for 
Search instead for 
Did you mean: 
Tips & Tricks

Curious about what is happening at IFA?
Read more and discuss the press conference here.

Why is the online sketch closing?

SOLVED
Highlighted
Sony Xperia Support
Message 11 of 11
27 Views
Message 11 of 11

Re: sketch 4.2

Hi @janiyatpm, I'm sorry to hear about that. 

Unfortunately if you have lost your account you can't transfer your data from that account to a new one. 

The online part of Sketch will be discontinued on the 30th of September and after that the data that is not stored on the local part of Sketch will be erased. 

I'm really sorry about this, but if you have any further questions regarding this, don't hesitate to ask. 


Official Sony Xperia Support Staff


If you're new to our forums, make sure that you've read our Discussion guidelines.

To get in touch with your local support team, please visit our contact page.