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Tips & Tricks

Troubleshoot, find support articles, run tests directly on your phone with the support application.
Read more and discuss the app here.

My sketch won't load

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Message 1 of 1
Message 1 of 1

My sketch won't load

I was in the middle of sketching and the app suddenly crashed. I restarted the app and tried to continue my project but I couldn't as the button to edit a sketch was not there and the canvas had turned black, meaning that I was unable to see my sketch. Has anyone else experienced something similar to this?