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2018-03-25 10:51 AM
I've got a bit of a crisis now...
After various issues I decided to use Xperia Companion's "software repair" for my Sony Xperia XA1.
Before that, in order to save my data and settings I did a Xperia Companion backup which was successful
as you can see, a backup shows up in Xperia Companion as well as there is a 10GB big folder in Documents/Sony/Xperia Companion/Backups
However, when I open the Companion Restore section, no available Backup shows up...
It is the exact same phone with the exact same software and I already tried restarting both, computer and phone, reinstalling Companion, using developer options... nothing worked
Kinda desperate over here...
I HAVE THE SAME PROBLEM! Sony you need to get it together! Alot of people are having the same issues, and you don't even reply...
2 weeks ago
Having the exact same issue. I don't think sony devs bothered to code the PCC restore at all. If Sony didn't force us to use a password on the backup I could manually restore everything I needed.
I decided to send my phone to repair. It all works now, even PCC. They changed the "motherboard" of the phone. But I don't see how that could be the only solution to this problem, which MANY people seem to have.
My next phone will probably not be Sony...