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error pc companion

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Visitor
Message 1 of 5
1,366 Views
Message 1 of 5

error pc companion

i tried to repair my xperia c3 software using xperia companion but it always gives me 

error code:ue2005

what should i do ??

4 REPLIES 4
Moderator
Message 2 of 5
1,361 Views
Message 2 of 5

Re: error pc companion

At which point of the repair process do you get this error?

Did you try a different USB cable, or a different USB port on your PC?



Feel free to kudo this post or mark it as solution so that other users facing the same issue can find it

Disclaimer: Moderators are not affiliated with or work for Sony Mobile, their posts represent their own opinions and views. Click here to find out more about the different roles in the community.

Visitor
Message 3 of 5
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Message 3 of 5

Re: error pc companion

when it starts repairing my xperia device

Moderator
Message 4 of 5
1,344 Views
Message 4 of 5

Re: error pc companion

Could you try the following one by one, Emmy?

 

- Different USB port on your PC

- Different USB cable

PC Companion instead of Xperia Companion

- Different PC/laptop



Feel free to kudo this post or mark it as solution so that other users facing the same issue can find it

Disclaimer: Moderators are not affiliated with or work for Sony Mobile, their posts represent their own opinions and views. Click here to find out more about the different roles in the community.

Genius
Message 5 of 5
1,323 Views
Message 5 of 5

Re: error pc companion

Hi @emmyelsherif,

 

In addition to what @Quester suggested I'd recommend that you make sure that your Firewall allows Xperia Companion access to the internet.

 

Keep us updated!

sony_sign_logo.png - Official Sony Xperia Support Staff


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