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Xperia Companion on Mac - Cannot restore my backup

One time poster
Message 1 of 2
Message 1 of 2

Xperia Companion on Mac - Cannot restore my backup

Hello, I have a problem with restoring my data using Xperia Companion on my mac (mojave: 10.14.5).

Since I had problems with Android on my phone I started the software repair process to solve the problem. Because all my data will be deleted in this process, I have previously saved a password protected backup on my Mac.


Now I want to restore the data but the software gives me no option when I click on "Restore". I can see the backup when i click on the backup page and i found all the encrypted files in my documents folder too but there is no option to restore this files. 


Can anyone help me with that? Is there any workaround to restore the encrypted files? In this backup are mainly pictures and videos and i need them back. 

One time poster
Message 2 of 2
Message 2 of 2

Re: Xperia Companion on Mac - Cannot restore my backup

I have almost the same problem - but with Windows.

Any Ideas?

Thank you,