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Xperia Companion could not verify the server certificate

SOLVED
Message 21 of 33
295 Views
Message 21 of 33

Re: Xperia Companion could not verify the server certificate

i use xperia c5 dual too pls let me know when the issue is fixed.

Visitor
Message 22 of 33
281 Views
Message 22 of 33

Re: Xperia Companion could not verify the server certificate

Thanks for everyone's attempts to help 

 

I'm just a normal user. I'm not interested in VIP or OTP or LOL or DigiCert SHA or servers or certificates.

 

I'm not trying to hack my phone, I just want to use it.

 

Obviously you buy a Sony at your own peril.

 

This is not the 80s where customers have to post a letter and pray for a reply. I'm going to broadcast this as far and wide as I can over social media so my friends won't have to deal with this.

 

I hope that Sony will realise that putting a phone out there is a bit different to making a walkman.

 

Adieu Sony

 

 

Visitor
Message 23 of 33
344 Views
Message 23 of 33

Re: xperia companion network problem

hi, i have problem with my Xperia Companion when i open´s always shows this message 

Network problem

Xperia Companion could not verify the server certificate. If you experience any unexpected network errors while using the software, please ask your network administrator to allow Xperia Companion through your firewall or content filter.

DigiCert SHA2 High Assurance Server CA

 

i cant do any thing, i want to reset my Xperia XA2 but when i open software repair it shows this message

Something went wrong with the software repair

Please try again later and contact Sony support if the error persists.

Visitor
Message 24 of 33
275 Views
Message 24 of 33

Re: xperia companion network problem

I'm having exactly the same issue. Network problem with Xperia Companion and Software Repair shows UEVersionConnection error.

One time poster
Message 25 of 33
266 Views
Message 25 of 33

Re: xperia companion network problem

exactly same problem here, tried with different computers and network connections...

Sony Xperia Support
Message 26 of 33
1,002 Views
Message 26 of 33

Re: Xperia Companion could not verify the server certificate

Hello everyone and I'm very sorry to hear about this. Slightly frowning Face

A new version of Xperia Companion has been released that will fix this as there was a unexpected behaviour with a network error in the previous version.

The new version is called "2.5.3.0" and is available on the link below. Please note that you will need to manually uninstall Xperia Companion > download and then install the new version and you will be able to update/repair the software in your devices.

https://support.sonymobile.com/global-en/xperia-companion/

Thank you all for your reports and have a great day!


Official Sony Xperia Support Staff


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Visitor
Message 27 of 33
221 Views
Message 27 of 33

Re: Xperia Companion could not verify the server certificate

OMG. Relax bro...

Highlighted
Visitor
Message 28 of 33
220 Views
Message 28 of 33

Re: Xperia Companion could not verify the server certificate

When will Xperia Companion for Mac be updated?

Visitor
Message 29 of 33
207 Views
Message 29 of 33

Re: Xperia Companion could not verify the server certificate

Thanks now its working.

Visitor
Message 30 of 33
199 Views
Message 30 of 33

Re: Xperia Companion could not verify the server certificate

I can confirm it's working for me too. Thanks.