account arrowhead-down arrowhead-up mobile-menu search sm-bold-x x-skinny-rounded x-skinny arrowhead-right social-facebook social-googleplus social-instagram social-linkedin social-pinterest social-qzone social-renren social-tencent social-twitter social-vkontakt social-weibo social-youku social-youtube

Please help us improve our website

Take our customer survey to evaluate your visit.

It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.

cancel
Showing results for 
Search instead for 
Did you mean: 
Tips & Tricks

Troubleshoot, find support articles, run tests directly on your phone with the support application.
Read more and discuss the app here.

Why Backup with Xperia Companion takes so long? (2 Days)

SOLVED
Highlighted
Message 11 of 12
70 Views
Message 11 of 12

Re: Why Backup with Xperia Companion takes so long? (2 Days)

Hi

This bug has not been fixed at all. 16/05/2019 and back up is taking forever on Xoeria Companion.

I am going to cancel and buy another phone. 

One time poster
Message 12 of 12
25 Views
Message 12 of 12

Re: Why Backup with Xperia Companion takes so long? (2 Days)

I am trying the function "transfer old phone to new phone" and the stage "Connect old device" took like for ever. And now stucking at Checking permissions......

 

I'm changine phone actally because the charging USB-C pot on the phone seems worn down can't charge the phone properly.  

 

What's wrong with the £700 device?