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Sony Xperia Z3 and Xperia Companion on W10 will not communicate

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Message 1 of 1

Sony Xperia Z3 and Xperia Companion on W10 will not communicate

Hi,

Whenever I plug my Sony Xperia Z3 Compact (Android 6.0.1) to my Win 10 PC, the following occurs:

 

Much beeping on both devices and the following message occurs:

 

"The device has either stopped responding or been disconnected." 

 

Every time I reply OK, the message just continues to repeat.

 

Have uninstalled and reinstalled Xperia Companion with same results. 

 

Any suggestions?

 

Peter M