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Sony Xperia Z3 and Xperia Companion on W10 will not communicate

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One time poster
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Message 1 of 3

Sony Xperia Z3 and Xperia Companion on W10 will not communicate

Hi,

Whenever I plug my Sony Xperia Z3 Compact (Android 6.0.1) to my Win 10 PC, the following occurs:

 

Much beeping on both devices and the following message occurs:

 

"The device has either stopped responding or been disconnected." 

 

Every time I reply OK, the message just continues to repeat.

 

Have uninstalled and reinstalled Xperia Companion with same results. 

 

Any suggestions?

 

Peter M

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Visitor
Message 2 of 3
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Message 2 of 3

Re: Sony Xperia Z3 and Xperia Companion on W10 will not communicate

Im having the same issue. Tried the repair option on companion but it comes up with an error message stating i should contact support. Still no solution

Emperor
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Message 3 of 3

Re: Sony Xperia Z3 and Xperia Companion on W10 will not communicate

@pmor1945  @Araiks 

 

The reason is that the Xperia Z3 it's no longer supported by Xperia Companion




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