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2014-11-14 04:38 PM
I have a Sony Xperia LT22i and I'm using Sony Bridge for Mac to sync files between my computer and my phone. It used to work perfectly fine (which is, apparently, a miracle!) but now I have came across a big problem. Sony Bridge keeps telling me that there is 0 memory in the phone, and no matter hoy many files I delete, it still says that. I can't copy new music or new files, even if the phone says that there is enough space. Sony Bridge just doesn't seem to notice that there is free space in the device!
Is there something I can do? Does anyone know how to solve this problem? Thank you so much.
2014-11-19 04:18 PM - edited 2014-11-19 04:18 PM
Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.
How much memory do you have left in your phone? You can see this if you go to Settings > Storage.
2014-11-24 08:45 AM
Well, I'm not sure how much memory that you need to have available to transfer via Bridge for Mac. And depending on how much you are trying to transfer, it can sometimes say no since you need to have some space available on the phone to make it work properly.
Perhaps you can try to use the Android File transfer program instead of Bridge for Mac to see if you experience the same behaviour:
2014-11-24 08:32 PM
Sorry to hear you have a problem with BFM.
Which version of Bridge for mac are you using?
Try to update to the latest version and see if that works.
If you still have a problem please write hear and I will try to help you.
2015-07-03 06:47 PM
When I try to update my Sony Xperia M2 I encounter the same problem. A message says that my phone must have 500 MB free internal memory and to remove some files eventhough I have more than 500 MB memory. I even deleted some apps and have 578 MB free memory but I'm still experiencing the same problem.
Any help would be appreciated
2015-07-16 09:13 PM
Sorry for my late answer.
I’m not sure what is causing your problem.
Can you please send me the error logs and I will forward them to the development team.
Here’s how to get error logs from Sony Bridge for Mac:
1. In BfM, hold the "alt" key down while selecting the "Phone" menu. Select "Clear logs" to remove all old logs and get a clean start
2. Reproduce the problem you're having, whether it's connecting the phone, importing photos, doing backup...
3. In BfM, hold the "alt" key down while selecting the ”Xperia” menu. Select "Export logs"
4. On the computers desktop there should now be a file named "SonyBridgeForMacLogs_[date].zip
5. PM a shared dropbox link with the file to me.
2015-09-12 01:45 PM
I have the same problem and I think I understand the issue.
I have a xperia z3 with 16GB internal + 16GB SD. On both are about 4GB free.
But BFM sums all files so 12GB+12GB and says hey that is more then the 14 internal available and claims memory full.
If I unmount the SD BFM sees only 12GB and is happy...
Please correct this in BFM and make a quick update
2016-04-12 07:08 PM
I think i found the solution....
i have a z1 compact and backed-up my data for a restore
got the same issue "not enough memory to restore"
i even freed so much space (6gb!!)
Sony Bridge for Mac showed i had only freed up 1.5gb about 5gb less!!
but then i believe it had to due with reading my sd card so i removed it and voila!!
now sony bridge says i have 4gb of space (even though its still 6gb but im not complaining if itll just restore!!)
so remove your sd card and see how it works after that
hope this helps guys!