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Tips & Tricks

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PC Companion fails connecting to Update-routine

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Learner
Message 1 of 14
1,386 Views
Message 1 of 14

PC Companion fails connecting to Update-routine

I wanted to update my Xperia z3 from 4.4.4 to 5.0.2 via PC Companion, when the PC is in the second step, the process stops when the update bar is nearly full, with the Error 11. The advises, that come up with this error are unusable, as PC Companion can communicate through the Firewall and waiting doesn't change a thing (tested it over 2 days. Can anyone tell me what I have to do? (Btw I have Windows Vista SP2, XperiFirm doesn't work) Thanks in advance.
13 REPLIES 13
Emperor
Message 2 of 14
1,379 Views
Message 2 of 14

Re: PC Companion fails connecting to Update-routine

Disable both the firewall and Antivirus on your PC and try again



"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Learner
Message 3 of 14
1,372 Views
Message 3 of 14

Re: PC Companion fails connecting to Update-routine

Thanks for the fast response, uliwooly. I already disabled the Firewall, but that didn't worked, so probably I have to disable Antivirus (probably that's where it's causing problems, since I got more than one Antivirus program). I'll tell you tomorrow, if it has worked.
Forum Legend
Message 4 of 14
1,366 Views
Message 4 of 14

Re: PC Companion fails connecting to Update-routine

Is your Vista system 64bit as there maybe a compatibility issue with the Flashmode driver

For a successful technology, reality must take precedence over public relations, for Nature cannot be fooled.   Richard P. Feynman



Learner
Message 5 of 14
1,363 Views
Message 5 of 14

Re: PC Companion fails connecting to Update-routine

Yes, it is.
Forum Legend
Message 6 of 14
1,361 Views
Message 6 of 14

Re: PC Companion fails connecting to Update-routine

!st check that your Flashmode driver is installed via your device manager then if it is you may need to run PCC in compatibility mode

For a successful technology, reality must take precedence over public relations, for Nature cannot be fooled.   Richard P. Feynman



Learner
Message 7 of 14
1,357 Views
Message 7 of 14

Re: PC Companion fails connecting to Update-routine

Thanks, I'll check it tomorrow.
Learner
Message 8 of 14
1,284 Views
Message 8 of 14

Re: PC Companion fails connecting to Update-routine

So, I tested it, while Firewall was disabled, I also installed the flashmode drivers and I did let PC Companion run through all Compatibility-modes, but nothing changes at the issue. What else can I do to update my device or make PC Companion run as it should?
Learner
Message 9 of 14
1,281 Views
Message 9 of 14

Re: PC Companion fails connecting to Update-routine

Side note: As the screen "Preparation runs..." appears, the progress bar starts at 3/4 of the bar, and then slowly progresses, and as it nearly completes, it disrupts with the Error 11.
Learner
Message 10 of 14
1,275 Views
Message 10 of 14

Re: PC Companion fails connecting to Update-routine

Ok, so I made XperiFirm run (just moved to /.flashtool), but there are two versions of the Customized DE CDA's, the 1288-5031 and 1293-0922, but I don't know which one to choose...