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Cannot access Manage my Media on Xperia Companion downloaded to Mac (greyed out)

One time poster
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Message 1 of 3

Cannot access Manage my Media on Xperia Companion downloaded to Mac (greyed out)

I downloaded Xp Companion to my macbook to transfer over music files (per instructions). It downloaded and launched. Only top half of screen (Manage your Xperia) is active. Lower half, Mange your Media, is greyed out). Therefore unable to follow instructions to drag over music on my mac. Can anyone help? Have googled but no answers at all. Thank you!

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One time poster
Message 2 of 3
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Message 2 of 3

Re: Cannot access Manage my Media on Xperia Companion downloaded to Mac (greyed out)

high ,

I am in the same boat with you latest companiaon software and with android pie working on xz1C .
had to back to basic android file transfer but stripped out backup sync features.

this setup was working with Oreo (8.0 ) mac os EL Cap

regards

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One time poster
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Message 3 of 3

Re: Cannot access Manage my Media on Xperia Companion downloaded to Mac (greyed out)

I think I have the same problem. Most of those icons are greyed out. And the connection is so unstable that it losts display every few minutes.

Untitled 2.png

And so desprated to see your post from 10 months ago...