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Power Button software problem

SOLVED
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Message 1 of 13
978 Views
Message 1 of 13

Power Button software problem

My problem when i hold the power button longer then no window comes and i cant make a screenshot because it dont work with the button. To lock the phone works, but the other thinks not. It must be a software problem.

I have the Xperia SP with the Android version 4.3 Jelly Bean. Its not rooted or something like this.

 

I hope you can help me or somebody can report this. I mean it can be right that i cant shutdown my mobile phone or make a screenshot!

 

Thanks for reading and sorry for my bad english, I'm from Germany Winking Face

 

1 ACCEPTED SOLUTION

Accepted Solutions
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Emperor
Message 2 of 13
1,173 Views
Message 2 of 13

Re: Power Button software problem

Press and hold Power & volume down at the same time 




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

View solution in original post

12 REPLIES 12
Highlighted
Emperor
Message 2 of 13
1,174 Views
Message 2 of 13

Re: Power Button software problem

Press and hold Power & volume down at the same time 




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

View solution in original post

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Message 3 of 13
968 Views
Message 3 of 13

Re: Power Button software problem

Thats right, but it dont works :/ 

Highlighted
Emperor
Message 4 of 13
966 Views
Message 4 of 13

Re: Power Button software problem

You have to press and hold them at the SAME TIME otherwise it is not going to work 




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

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Message 5 of 13
951 Views
Message 5 of 13

Re: Power Button software problem

Thats not the Problem, bro. The button dont do anything, i mean when i hold the button longer nothing happend, but when i thold it short it locks the phone. Its a Software Problem
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Message 6 of 13
942 Views
Message 6 of 13

Re: Power Button software problem

And by the way, this post is not solved! How can i remove this?
Highlighted
Emperor
Message 7 of 13
939 Views
Message 7 of 13

Re: Power Button software problem

Repair your phone with PCC

 

 

 

PC Companion (PCC)

 

 

Bridge (for Mac)

 

 

 

Alternatives on How to backup Xperias

 

http://talk.sonymobile.com/thread/36355




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

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Message 8 of 13
853 Views
Message 8 of 13

Re: Power Button software problem

yeah, but its nothing to repair :/ i think its a problem by sony... When my battery is emty its shut down and when i start it i have no problem for about 2 days, then the problem is back and i cant work with the power button unless lock the phone :/

Commissioner
Message 9 of 13
845 Views
Message 9 of 13

Re: Power Button software problem

It is not a wide spread problem, as far as I am aware no one else has reported it. Sony is not going to fix anything, the Xperia SP has reached end of life so will not be getting anymore updates. I am almost certain repairing the software via PCC will fix the issue-just try it.

Smartphones:

Xperia X10 mini pro, Xperia X8, Xperia Live with Walkman, Xperia L & Xperia SP
Highlighted
Visitor
Message 10 of 13
823 Views
Message 10 of 13

Re: Power Button software problem

I have experienced same every now and then. What's this issue?