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Incoming call - no alert (no sound) - only vibrate works

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One time poster
Message 31 of 35
933 Views
Message 31 of 35

Re: Incoming call - no alert (no sound) - only vibrate works

Same problem here... with in 3 month i updted the software 4 times.. last week i get my mobile from service center they have told that speaker nd mike problem we changed like that.... again problem now.... even after restart also its not recovered... please dont suggest this sony mobile product to others.... this is the first o came to sony products its a worst experience....
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One time poster
Message 32 of 35
770 Views
Message 32 of 35

Re: Incoming call - no alert (no sound) - only vibrate works

I have the same problem after I have selected my own tune in Set Up - Notifications & Sound.  Strangely, calls from land lines didn't ring, no matter whether I have set special ringtone for the contact or not, but calls from mobile phones did ring.

However, it worked again after I did the following, which you can try:

Go to the Music app instead of Set Up, pick a tune you want, select Set As Ringtone.  After that, all calls ring!

 

One time poster
Message 33 of 35
718 Views
Message 33 of 35

Re: Incoming call - no alert (no sound) - only vibrate works

Hi,

I am using Sony Xperia z3, even I faced the same issue after upgrading to Android 6.0.1.

First what I did is in settings-->sound & notification-->phone ringtone and selected a song , but it didnot work.

So , I went to music app and selected a song and set as ringtone .... it worked.

I don't know the root cause but anyway now I am getting sound for incoming calls.

Hope it works for you.

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One time poster
Message 34 of 35
671 Views
Message 34 of 35

Re: Incoming call - no alert (no sound) - only vibrate works

Super! This works like a charme on My experia M2! Thanks you very much.
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One time poster
Message 35 of 35
545 Views
Message 35 of 35

Re: Incoming call - no alert (no sound) - only vibrate works

I dont what happened ,just this morning I found out that there was no incoming call sound.please help me.