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trying to update old phone Vivaz U5i ( never unpacked )

SOLVED
Visitor
Message 1 of 4
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Message 1 of 4

trying to update old phone Vivaz U5i ( never unpacked )

This is the thing, I have these Vivaz U5 I found with other models I bought years ago (spare no expense) and  I was trying to update them, but seems the client doesnt support these anymore? there is a way I can update the software of these phones? a pack or something?

1 ACCEPTED SOLUTION

Accepted Solutions
Sony Xperia Support
Message 3 of 4
2,422 Views
Message 3 of 4

Re: trying to update old phone Vivaz U5i ( never unpacked )

Hi @vivazuser, welcome to our community!

I'm afraid that the Vivaz (U5) has reached its end of support and when a device reaches end of support a couple of things occur.

  • The devices cannot be updated using the computer application Xperia Companion.
  • A software repair using the computer applications Xperia Companion.
  • No software updates will be available over-the-air (FOTA) for the EOS devices.

 

So you won't be able to update your Vivaz using any of our programs.

I hope that answers your questions!


Official Sony Xperia Support Staff


If you're new to our forums, make sure that you've read our Discussion guidelines.

To get in touch with your local support team, please visit our contact page.

3 REPLIES 3
Emperor
Message 2 of 4
1,849 Views
Message 2 of 4

Re: trying to update old phone Vivaz U5i ( never unpacked )

@vivazuser

 

I'm sorry to say this, but it can't be done, it'll be wise to check the XDA Forum.




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Sony Xperia Support
Message 3 of 4
2,423 Views
Message 3 of 4

Re: trying to update old phone Vivaz U5i ( never unpacked )

Hi @vivazuser, welcome to our community!

I'm afraid that the Vivaz (U5) has reached its end of support and when a device reaches end of support a couple of things occur.

  • The devices cannot be updated using the computer application Xperia Companion.
  • A software repair using the computer applications Xperia Companion.
  • No software updates will be available over-the-air (FOTA) for the EOS devices.

 

So you won't be able to update your Vivaz using any of our programs.

I hope that answers your questions!


Official Sony Xperia Support Staff


If you're new to our forums, make sure that you've read our Discussion guidelines.

To get in touch with your local support team, please visit our contact page.

Highlighted
Visitor
Message 4 of 4
1,833 Views
Message 4 of 4

Re: trying to update old phone Vivaz U5i ( never unpacked )

well that's really sad, anyway, thanks for the response