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Xperia X10 Touch problem.

SOLVED
Unregistered user
Not applicable
Message 1 of 19
23,670 Views
Message 1 of 19

Xperia X10 Touch problem.

Hy there, I have got a problem with Xperia X10i, as I was trying to send a text message the screen froze, this was yesterday. I have updated the software and made a Factory Restore but no luck. Can you find some solutions?

1 ACCEPTED SOLUTION

Accepted Solutions
Emperor
Message 12 of 19
1,449 Views
Message 12 of 19

Re: Xperia X10 Touch problem.

you have to contact Sony Ericsson. the problem might be the digitizer (touch screen)




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

18 REPLIES 18
Forum Legend
Message 2 of 19
1,505 Views
Message 2 of 19

Re: Xperia X10 Touch problem.

Hi Toykid, are you saying that you are unable to send text messages?

Unregistered user
Not applicable
Message 3 of 19
1,505 Views
Message 3 of 19

Re: Xperia X10 Touch problem.

Hey, no I am not saying I can't send TXT Messages, I am saying I can't do anything with my phone, the screen is froze and I cand do anything, it's like when I touch it is not responding:|

Emperor
Message 4 of 19
1,505 Views
Message 4 of 19

Re: Xperia X10 Touch problem.

try Update Service

http://www.sonyericsson.com/cws/support/softwaredownloads/detailed/updateservice/1.689743/xperiax10?...




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Emperor
Message 5 of 19
1,505 Views
Message 5 of 19

Re: Xperia X10 Touch problem.

if you still have the same problem you might have to contact Sony Ericsson

http://www.sonyericsson.com/cws/common/contact?lc=en&cc=us

By phone

Call us at the following number: - 1 866 766 9374 (Toll Free) - 1-877-7XPERIA (1-877-797-3742) (Xperia™)See all numbers worldwide

http://www.sonyericsson.com/cws/corporate/common/contact/phonelist




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Emperor
Message 6 of 19
1,505 Views
Message 6 of 19

Re: Xperia X10 Touch problem.

try this make sure your phone its on, press the power button on the lock screen press the following sequence

menu >back > back > menu > back > menu > menu > back

can you touch any of the menus?




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Sony Xperia Support
Message 7 of 19
1,505 Views
Message 7 of 19

Re: Xperia X10 Touch problem.

I agree, I suggest contacting Sony Ericsson within the country you are located in as the handset may require repairs.


Official Sony Xperia Support Staff


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To get in touch with your local support team, please visit our contact page.

Unregistered user
Not applicable
Message 8 of 19
1,505 Views
Message 8 of 19

Re: Xperia X10 Touch problem.

I did as you said... I see the menus, so now what can I do? :smileygrin:

Unregistered user
Not applicable
Message 9 of 19
1,505 Views
Message 9 of 19

Re: Xperia X10 Touch problem.

I can't touch the menues but I can navigate through my volume hardware buttons and "menu button" to select

Forum Legend
Message 10 of 19
1,505 Views
Message 10 of 19

Re: Xperia X10 Touch problem.

Try selecting an option, tap on one. Did phone response to your touch?