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Sony Ericsson Zylo W20I Screen Problems!

One time poster
Message 1 of 4
Message 1 of 4

Sony Ericsson Zylo W20I Screen Problems!

I have a sony ericsson zylo w20i and since yesterday when i turn on the phone its okay but as soon as the screen goes blank after a period of time it would not come back. Its normal for every screen to go blank after some time but now my phone would not come back unless i switch it off then on. Since then its been like that.

Last year i sent the phone back to get it repaired becuase the screen mirror-flipped, for example letters would be flipped.

Please could you assist me.

3 REPLIES
Sony Xperia Support
Message 2 of 4
Message 2 of 4

Re: Sony Ericsson Zylo W20I Screen Problems!

I suggest that you try to run a software reinstall using SUS.

http://www.sonymobile.com/gb/tools/update-service/

If the problem still remains you should contact your local support team, to have the phone examined and fixed at an repair center.

http://www.sonymobile.com/global-en/support/contact-us/contact-info/

One time poster
Message 3 of 4
Message 3 of 4

Re: Sony Ericsson Zylo W20I Screen Problems!

I've re-installed my software but it stil happens. my phone is out of warranty and as i said the phone went back when screen flipped. i believe it may be the ribbon or something else that could be loose becuase i dropped the phone on purpose to see if the loose bit could get connected and the phone went fine for a few days.

Thanks

One time poster
Message 4 of 4
Message 4 of 4

Re: Sony Ericsson Zylo W20I Screen Problems!

Hello,

 

I have one sony ericsson in my hand and I love this phone and I want not change with other (smartphone or something else).

I have problem with display. When I turn on the phone the display open but has only light. Than mobile looks like no boot.

I mean that I see that the display try to open (the display has power) and it can't. 

Do you know what I mean?

 

I am waiting for your answers...

Thank you guys.