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JAIPUR CUSTOMER CARE COMPLAINT REF NO- 91779104, COMPLAINT ID- SES11B001472

SOLVED
Unregistered user
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Message 1 of 4
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Message 1 of 4

JAIPUR CUSTOMER CARE COMPLAINT REF NO- 91779104, COMPLAINT ID- SES11B001472

SONY ERICSSON JAIPUR CUSTOMER CARE( ADARSH PLAZA)

I bought sony xperia in aug 2011, after 1 month it was not working properly, i visited authorised service centre at Adarsh plaza, jaipur, they reloaded the software, bt the problem was not solved, again i visited and again the software was reloaded, this history repeated 6 times, atlast when they couldnt found the solution on 21 OCTOBER 2011, they said MOTHER BOARD has to be replaced, submit it we'll get it replaced and will return it to you within 1 weak,

since 21 october I havent got my cell back, since then MOTHER BOARD is not available to them, WAT IS THIS NON-SENSE?

IF U CANT REPAIR IT, THEN REPLACE IT

SONY ERICSSON COMES WITH AN 12 MONTHS WARRANTY, BUT ITS WITH THEM ONLY SINCE 2 MONTHS.....? WHAT KIND OF WARRANTY IS IT, IF THE CELLPHONE IS WITH YHE COMPANY SINCE ITS BEEN BOUGHT

I DONT KNOW WHAT KIND OF BRAND IS SONY..... YOUR EXCUTIVES ARE LIKE 10th PASSED STUDENTS

COMPLAINT REF NO- 91779104    DATED 21st OCTOBER 2011

COMPLAINT ID- SES11B001472

1 ACCEPTED SOLUTION

Accepted Solutions
Demigod
Message 4 of 4
1,918 Views
Message 4 of 4

Re: JAIPUR CUSTOMER CARE COMPLAINT REF NO- 91779104, COMPLAINT ID- SES11B001472

Hello,

I just recieved confimation you have the device. Please let me know the status ASAP.

Thank you!

3 REPLIES 3
Demigod
Message 2 of 4
1,606 Views
Message 2 of 4

Re: JAIPUR CUSTOMER CARE COMPLAINT REF NO- 91779104, COMPLAINT ID- SES11B001472

I'm escalated this to have someone contact you. Please update if you hear anything.

Highlighted
Commissioner
Message 3 of 4
1,606 Views
Message 3 of 4

Re: JAIPUR CUSTOMER CARE COMPLAINT REF NO- 91779104, COMPLAINT ID- SES11B001472

what kind of problem is "NOT WORKING PROPERLY" and whych Xperia?

Good to know.

Demigod
Message 4 of 4
1,919 Views
Message 4 of 4

Re: JAIPUR CUSTOMER CARE COMPLAINT REF NO- 91779104, COMPLAINT ID- SES11B001472

Hello,

I just recieved confimation you have the device. Please let me know the status ASAP.

Thank you!