account arrowhead-down arrowhead-up mobile-menu search sm-bold-x x-skinny-rounded x-skinny arrowhead-right social-facebook social-googleplus social-instagram social-linkedin social-pinterest social-qzone social-renren social-tencent social-twitter social-vkontakt social-weibo social-youku social-youtube

Please help us improve our website

Take our customer survey to evaluate your visit.

It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.

Showing results for 
Search instead for 
Did you mean: 
Tips & Tricks

Troubleshoot, find support articles, run tests directly on your phone with the support application.
Read more and discuss the app here.

Smartwatch SW2 and Android Oreo, watch applications

One time poster
Message 1 of 1
Message 1 of 1

Smartwatch SW2 and Android Oreo, watch applications

Hello everyone,


I've been using my SmartWatch 2 for quite long time and I still happy with it. Unfortunately, I had to change my phone to an Zenfone with Android 8.1.1. The SW2 pairs correctly with the phone, but when I want to install the apps for the SW2, apparently they're installed... But in the SW2 the apps are not appearing and the Smart Connect app still showing them as not installed, not listed in installed apps, and still showing in the recommended apps within SW2 settings (Music player, for example).


Is the Android version has to be related with it?