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MDR-XB70BT Earphones...

SOLVED
Talent
Message 1 of 8
2,003 Views
Message 1 of 8

MDR-XB70BT Earphones...

Could someone tell me if the Sony MDR-XB70BT Extra Bass Bluetooth In-Ear headphones are specifically made for IPhones? The reason I'm asking is because I can't get the ⏪ skip back or skip forward ⏩ buttons to work with my Xperia XZ.... 

TINA
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1 ACCEPTED SOLUTION

Accepted Solutions
Sony Xperia Support
Message 4 of 8
2,082 Views
Message 4 of 8

Re: MDR-XB70BT Earphones...

Hi @TINA66, sorry for the late reply.

There are certain Sony Xperia accessories, such as the SBH54. You can see them all on the link below.

https://www.sonymobile.com/global-en/products/accessories/

However your accessory is not a Sony Xperia accessory and therefor I can't assist you with it, sorry. Slightly frowning Face

If you have been in contact with Sony Electronics, I hope you received the answer your were looking for! Slightly smiling Face


Official Sony Xperia Support Staff


If you're new to our forums, make sure that you've read our Discussion guidelines.

To get in touch with your local support team, please visit our contact page.

7 REPLIES 7
Sony Xperia Support
Message 2 of 8
1,997 Views
Message 2 of 8

Re: MDR-XB70BT Earphones...

Hi @TINA66, thank you so much for your question! Slightly smiling Face

This is a Sony Electronics product and not something that we can assist you with here at our Xperia forum.

You can contact Sony Electronics on the link below however and they should be able to assist you with your headset.

 

https://www.sony.net/SonyInfo/Support/

I hope that helps! Slightly smiling Face


Official Sony Xperia Support Staff


If you're new to our forums, make sure that you've read our Discussion guidelines.

To get in touch with your local support team, please visit our contact page.

Talent
Message 3 of 8
1,993 Views
Message 3 of 8

Re: MDR-XB70BT Earphones...

@Jonas Thanks for the link.

You said "This is a Sony Electronics product and not something that we can assist you with here at our Xperia forum" but the forum guidelines state that you can discuss or ask about Sony accessories...

TINA
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Sony Xperia Support
Message 4 of 8
2,083 Views
Message 4 of 8

Re: MDR-XB70BT Earphones...

Hi @TINA66, sorry for the late reply.

There are certain Sony Xperia accessories, such as the SBH54. You can see them all on the link below.

https://www.sonymobile.com/global-en/products/accessories/

However your accessory is not a Sony Xperia accessory and therefor I can't assist you with it, sorry. Slightly frowning Face

If you have been in contact with Sony Electronics, I hope you received the answer your were looking for! Slightly smiling Face


Official Sony Xperia Support Staff


If you're new to our forums, make sure that you've read our Discussion guidelines.

To get in touch with your local support team, please visit our contact page.

Talent
Message 5 of 8
1,900 Views
Message 5 of 8

Re: MDR-XB70BT Earphones...

Thank you, especially for your last reply. Referring particularly to the "your accessory is not a Sony Xperia accessory"  for some strange reason after I'd read this I then realised what you meant! 😁

 

TINA
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Highlighted
Talent
Message 6 of 8
1,897 Views
Message 6 of 8

Re: MDR-XB70BT Earphones...

Btw, to answer your question 

"If you have been in contact with Sony Electronics, I hope you received the answer your were looking for! "

No I didn't. However I know now (thanks to myself) that the Sony MDR-XB70BT Extra Bass Bluetooth In-Ear Neckband Headphones are fully compatible with my Xperia XZ,it's the volume up and down control buttons that controls the forward ⏭️ and back⏮️ buttons too. 

TINA
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Sony Xperia Support
Message 7 of 8
1,854 Views
Message 7 of 8

Re: MDR-XB70BT Earphones...

Hi again @TINA66, no problem and I understand that it can be quite confusing! Slightly smiling Face

Mobile, TV/Camera/Audio and then Playstation and there are three different supports!

I'm glad to hear that you figured out on your own which buttons handles the forward and back!

Have a great afternoon!


Official Sony Xperia Support Staff


If you're new to our forums, make sure that you've read our Discussion guidelines.

To get in touch with your local support team, please visit our contact page.

Talent
Message 8 of 8
1,812 Views
Message 8 of 8

Re: MDR-XB70BT Earphones...

Hi @jonas, I knew which buttons it was, it turned out that I wasn't holding my finger down on them as long as what's needed 😊 

 

 

TINA
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