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PlayStation app

Visitor
Message 1 of 4
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Message 1 of 4

PlayStation app

PlayStation app

3 REPLIES 3
Sony Xperia Support
Message 2 of 4
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Message 2 of 4

Re: PlayStation app

Hi @Ilhamk5j, welcome to our forum!

Could you please elaborate a bit on what you are asking about? Is it regarding the Playstation application that you can download from the Google Play store or is it regarding Remote Play?

Get back to me with some more information and I will do my best to assist you.


Official Sony Xperia Support Staff


If you're new to our forums, make sure that you've read our Discussion guidelines.

To get in touch with your local support team, please visit our contact page.

Veteran
Message 3 of 4
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Message 3 of 4

Re: PlayStation app

Hello, I have a problem with playstation app that can be downloaded from google play. Very often I am getting the followin error when trying to start this app:

"An issue occured. 

java.lng.Exception"

Sony Xperia Support
Message 4 of 4
1,992 Views
Message 4 of 4

Re: PlayStation app

Hi @azzido, sorry to hear about that. Slightly frowning Face

I can see that other users have experienced the same behaviour on the Playstation support boards.

http://community.eu.playstation.com/t5/Other-Systems-Support/An-error-has-occurred-Java-Lang-Excepti...

A few users have been able to resolve this by clearing data for the application, which you can do in Settings > Apps > Playstation App > Storage > Clear data.

You can also make sure that the application is updated to the latest version in the Google Play store.

Do note that the support for this application is handled by Playstation Mobile inc. You can contact them on the following email address: psapp-contact@hq.scei.sony.co.jp or directly on their support forum.

Let me know if that helps!


Official Sony Xperia Support Staff


If you're new to our forums, make sure that you've read our Discussion guidelines.

To get in touch with your local support team, please visit our contact page.