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Tips & Tricks

Want to know more about Xperia 5? To read more about it go here.
If you can't find the answer to your question there please post it here and let the community help you.

Message App

Message 1 of 4
1,563 Views
Message 1 of 4

Message App

I can't see the text of sender when I go inside the message application. It just show white box instead of text. I'm getting this problem after updating to Android 7.0
3 REPLIES 3
Commissioner
Message 2 of 4
1,536 Views
Message 2 of 4

Re: Message App

Hi @ gauravguglani06,

 

Probably your issue is due to an incorrect installation of files during the upgrade process.

I can suggest you to enter the safe mode and see if the issue persist; if yes, I can suggest you to do a software repair.

 

However, you must consider that in the next updates the Sony's SMS app will be replaced by Android Messages.

Message 3 of 4
1,525 Views
Message 3 of 4

Re: Message App

Hi @Alessio_84

I tried using in safe mode as well, same problem was there.
Commissioner
Message 4 of 4
1,519 Views
Message 4 of 4

Re: Message App

I suggest you to take a little time (1 hour) and perform a software repair by Xperia Companion.

This, quite for sure, will solve your issue, believe me!

 

Write me when you want! :smileysmileywink: