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How i can enter to the playmemories online

Learner
Message 1 of 3
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Message 1 of 3

How i can enter to the playmemories online

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Screenshot_20190504-012916.png

I reset the settings, reinstall the application and the system. nothing helps!

2 REPLIES 2
Emperor
Message 2 of 3
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Message 2 of 3

Re: How i can enter to the playmemories online

@Vitozzz 

 

I'm sorry to tell you this but PlayMemories has shutdown




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Sony Xperia Support
Message 3 of 3
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Message 3 of 3

Re: How i can enter to the playmemories online

Hi @Vitozzz!

PlayMemories Online will no longer be accessible from the pre-installed Album application. The process was launched in August 2016 and will be fully completed by March 31, 2017.

Based on your screenshots, it does however look like you are trying to access the service through the PlayMemories application, is that correct?

We do not support this application here at our Sony Xperia forum, but you can access the support for PlayMemories online on the link below and there is a post about the behaviour you seem to be experiencing, but I'm not sure if it always works for everyone.

https://guide.playmemoriesonline.com/help/en/index.html

I'm not actually sure if there is another support for the application, or if it is only the website that has all the information, but you can always have a look with the Sony Electronics support, as they still use the service for cameras, as far as I know.

I hope that helps!


Official Sony Xperia Support Staff


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