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Sony communication center is worst

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Sony communication center is worst

I given a mobile for changing new battery in sony center.They said it will be ready in 1 week.I waited and no response from sony center.I went there after 1 week they said some reason and avoiding me.Saying 1 week later.keep on going.They are behaving rudely to customer.they were not giving a proper details of what is going on to my phone.Now also I not recevied yet ....worst................