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mechanical part, so they say.. cannot be fixed.. ..
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hhmm.. ya i can call .. but to send tham and fix problem .. that ll be expensive, is more profitable to take a new phone then...
Look at the bright side, other than getting a new phone, you will have a spare music player!
I guess you can do anything and everything to the 'retired' Vivaz.
Hope you get a better and suitable phone .... choose wisely.