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Tips & Tricks

If you want to get the max out of your Xperia phone then check out Xperia tips page.

Sales Tactics?

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Commissioner
Message 1 of 9
401 Views
Message 1 of 9

Sales Tactics?

Sony Singapore is currently running a Mid Year Sale where a host of Sony products are promoted with discounts. One of the item listed in their brochure is MDR-NC750 retailing at SGD149 to be offered a 20% discount. I visited their shop at NEX but the sales person there said this earphone is old model and they no longer carry it. Tried to push me the MDR-EX750, which I find not good. Went to their Main shop at Sommerset and was told by staff there no discount, even though both their online ad and paper ad claimed there is. Wrote to Sony SG for clarification also never get a confirmation.

If Sony is not prepared to offer the discount why publish it in the first place? Why go to extend to tell customers the earphones no longer available when in your main shop there are more than 8 sets sold without discount? If it was a print mistake than just admit it, or take the product off shelf. Is this prevalent over all Sony Shops or only here in Singapore?
8 REPLIES 8
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Forum Legend
Message 2 of 9
400 Views
Message 2 of 9

Re: Sales Tactics?

could you give a picture of the promotional ad? or links?

 

Is it really Sony Xperia shop or just a commercial establishment?

 

I recall Sony Xperia shop here in the philippines had a "sale" but it wasn't worth it. they only had discounts for previous years devices and not the latest ones.. also they did not announce it in any way...


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Learn to take care and troubleshoot your Device here:
Xperia Support by Sony: https://support.sonymobile.com/global-en/
Commissioner
Message 3 of 9
397 Views
Message 3 of 9

Re: Sales Tactics?

I copy here the microsite from Sony Singapore under Xperia. You can scroll down till you see accessories.
http://www.sony.com.sg/microsite/sonydays/m/xperia.html
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Forum Legend
Message 4 of 9
391 Views
Message 4 of 9

Re: Sales Tactics?

I see, but they did not say if all the stores would participating.. this would have been a great bargain...


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Learn to take care and troubleshoot your Device here:
Xperia Support by Sony: https://support.sonymobile.com/global-en/
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Commissioner
Message 5 of 9
388 Views
Message 5 of 9

Re: Sales Tactics?

It's the flagship authentic Sony Store I visited. Brochure can be obtained there but the staff say no discount, even though it's clearly listed.

Hopefully Sony gives a reply which I doubt. I wud love to purchase it directly from Sony but if they do not wish to honor their own ad, they will lose business to e-commerce. I will just buy from 3rd party sellers at an even cheaper offer.
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Moderator
Message 6 of 9
360 Views
Message 6 of 9

Re: Sales Tactics?

Ex750 was released at the same time as nc750
Nc750 is just an Ex750 without the powered noise cancellation (as it's done through the Xperia)


Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views.
Click here to find out more about the different roles on the community.

Highlighted
Commissioner
Message 7 of 9
358 Views
Message 7 of 9

Re: Sales Tactics?

MDR-EX750 has 3 version. AP has no noise cancellation, retails SGD 139. NA has noise cancellation but uses it's external engine. Does not work well with Xperia Noise Cancellation Phones. Retails SGD 199. BT is blue tooth version, SGD 279. All no discount.

Why should Sony deny a published offer to her clients?
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Commissioner
Message 8 of 9
349 Views
Message 8 of 9

Re: Sales Tactics?

Sony, you have restored my faith in you.

Whether the mistake is human error or not, you acknowledged your error and quickly resolve the issue. I was given the discount of 20% over the retail price of MDR-NC750 with a verbal apology for the miscommunication. Good job.
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Moderator
Message 9 of 9
344 Views
Message 9 of 9

Re: Sales Tactics?

Excellent to h.ear lol
Enjoy your headphones


Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views.
Click here to find out more about the different roles on the community.