account arrowhead-down arrowhead-up mobile-menu search sm-bold-x x-skinny-rounded x-skinny arrowhead-right social-facebook social-googleplus social-instagram social-linkedin social-pinterest social-qzone social-renren social-tencent social-twitter social-vkontakt social-weibo social-youku social-youtube

Please help us improve our website

Take our customer survey to evaluate your visit.

It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.

Showing results for 
Search instead for 
Did you mean: 
Tips & Tricks

Troubleshoot, find support articles, run tests with the support app directly on your phone.
Read more and discuss the app here.

How do I delete e-mails?

Message 1 of 3
Message 1 of 3

How do I delete e-mails?

When I delete an e-mail it moves over to a file called Dumpster, when I try to delete it from this file it goes over to the Waste Bin and when I delete it from the Waste Bin it ends up in the Dumpster file. It is just a merry-go-round. I now have over 900 mails in the Dumpster file. How do I do to really delete mails. I do not want them stay in any file whatsoever.

Message 2 of 3
Message 2 of 3

Re: How do I delete e-mails?

@StenenT what email app are you using?

Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.

Message 3 of 3
Message 3 of 3

Re: How do I delete e-mails?

No, the problem is not solved. It seems that the Swedish e-mail provider adds this extra file when you install the e-mail app.

They can´t give any explanation why they do it and it is impossible to delete. They say it is some kind of a cloud file and this "Dumpster" does not affect the internal memory of the Xperia.

Anyhow it is very irritating, will consider to change e-mail provider.

Thanks for taking interest in my issue.

Enjoy the summer