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Data cap is incorrect

One time poster
Message 1 of 2
Message 1 of 2

Data cap is incorrect

When I check my mobile data, the cap is only up to 3GB, but my data plan should be 5GB. Is this down to my SIM/data provider to update (I recently got a data plan upgrade), or is it with the phone? Thanks!

Message 2 of 2
Message 2 of 2

Re: Data cap is incorrect



That's on the network side. On your phone


Go to settings > network & internet > Data usage > data warning & limit > you can set a Data warning but it shouldn't blocked you from using data after you exceed the limit.


You should contact your Carrier network regarding this data cap issue.

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