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Can’t remember password on Sony xz3

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Message 11 of 11
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Message 11 of 11

Re: Can’t remember password on Sony xz3

Thank you very much for all your help, I am back working again and NOT put a password on my mobile.

i rang Sony up and the lady sent me a link as I think you or someone else suggested. This was basically to go back to factory settings. I did this and worked. I was quite surprised that everything was virtually back on it. Must have backed it up to google and forgot.

All my contacts, notes and apps although in a mess and not in suits were present, with the exception of banking apps, security I assume. When you know what to do, it was fairly easy. However only had an android mobile three months, formally iPhones and they are completely different.

 

one thing I will ask though if you don’t mind, if on social media and I put a photo on there, where can I stop the photo stating where I am. Don’t want anyone robbing my home.

thanks again