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2015-11-12 12:13 AM
This is really unfortunate, however I do suggest attempting a software repair using PC Companion or Bridge for Mac. I have supplied the instructions below.
Here's how to run the repair on PC Companion:
1. Install and open PC Companion then select Support Zone.
2. Phone Software Update.
4. Repair Phone
6. Accept data removal
8. Wait for prepare
9. Select Phone
10. Follow the connection steps
And Bridge for Mac:
1. Launch Bridge for MAC without the handset connected.
2. On the Main Window select "Xperia > Repair Xperia Device".
3. Ensure the phone is charged and select "Ok" in the following window.
4. Select Continue on the following page.
5. Wait until the initialising step is finished the continue as below.
6 . Select your model of phone from the list that appears
7. Follow the connection steps that appear, ensuring that you are holding the relevant button down before during and after the connection phase until the update/repair begins.
2015-11-19 04:43 AM
2015-11-28 03:19 PM
Hi, its soadtrading. I have been tried with PC Companion Repair, another SD, and re-storagin the music in the phone's memory but it doesnt work. A Few Days ago i updated to the latest version of the music player avaible on play store, but it doesnt work too. Trying another apps the only one that works is VLC for android. I really like to know what is happening becouse i would rather to use the app designed by sony than other one.
2015-12-03 06:13 PM
hello everybody, I bought this phone one weeek ago and I have the same problem , it can not play music correctly. as Soadtrading said After a song of two, the song stops a little and then continue, I have tried with pc companion, I have cleaned the data but it stills happens ... this is really uncomfortable I do not what to do .... I need a solution :/
I Just got this Phone and since i Update to the latest software versión it cant play music correctly. After a song of two, the song stops a little and then continúe, this is so uncomfortable becouse you cant listen music without those little stops. I try to uninstall and it doesnt work. Please fix this issue
2015-12-06 03:05 PM
Hi, a few days ago came an update from the music player, it doesnt work for me too. Now im using vlc player for android meanwhile sony fix this problem.
2015-12-06 10:12 PM - edited 2015-12-06 10:16 PM
I have been suffering from this problem for so long. While playing a song in Sony's Music or any other music app sometimes the song stuck for a bit like one sec. This is too irritating issue I encountered, it's a kind of disturbing when we listen songs. Hope firmware update will solve the problem.
Another thing is, I think Sony should produce their own processor. buying Toshiba and more emphasising on camera won't be too worth. Sony should look after the heating issues. I think Sony stop using Snapdragon and MediaTek processors, produce their own processor as per the hardware needs with ensuring less heat and better performance. Otherwise the market value of Sony will go down day by day.
2015-12-06 10:15 PM
2015-12-06 10:27 PM
Music files stored in Sdcard. It's a huge number of tracks I stored in Sdcard. Reducing the number of tracks will be worth it? Haven't tried in safe mode yet.
About the processor, Samsung is now producing Exynos their own processor bcz of the heating issues. I think Sony also consider producing their own processor.