account arrowhead-down arrowhead-up mobile-menu search sm-bold-x x-skinny-rounded x-skinny arrowhead-right social-facebook social-googleplus social-instagram social-linkedin social-pinterest social-qzone social-renren social-tencent social-twitter social-vkontakt social-weibo social-youku social-youtube

Please help us improve our website

Take our customer survey to evaluate your visit.

It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.

cancel
Showing results for 
Search instead for 
Did you mean: 
Tips & Tricks

Curious about what is happening at IFA?
Read more and discuss the press conference here.

Problem with trackID account

Highlighted
Rookie
Message 1 of 5
1,397 Views
Message 1 of 5

Problem with trackID account

Hi there,

I was using old version of trackID while it allowed signing in with a Sony entertainment account to save my history. I then reset my phone and upgraded to latest trackID which allow signing in with a google/facebook account only! what about my previous history? I tried installing previous trackID versions but unfortunately Sony cut down support for the application so it no longer sign in. BTW, I forget to mention, I'm not Sont Xperia user.

 

Please, I'd be pleased if you help me.

Thanx in advance.

4 REPLIES 4
Emperor
Message 2 of 5
1,387 Views
Message 2 of 5

Re: Problem with trackID account

@mohkady

 

Which device are you using?




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Rookie
Message 3 of 5
1,381 Views
Message 3 of 5

Re: Problem with trackID account

@uliwooly samsung running android 4.2
Emperor
Message 4 of 5
1,379 Views
Message 4 of 5

Re: Problem with trackID account

@mohkady

 

I think it'll be wise to contact them directly 

 

https://play.google.com/store/apps/details?id=com.sonyericsson.trackid&hl=en




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Rookie
Message 5 of 5
1,371 Views
Message 5 of 5

Re: Problem with trackID account

I hope they will help :/