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Tips & Tricks

If you want to get the max out of your Xperia phone then check out Xperia tips page.

Playlists disappearing right after I make them

Visitor
Message 1 of 7
2,323 Views
Message 1 of 7

Playlists disappearing right after I make them

Hello!
I own a Sony Xperia Z5 Premium Dual and I am having trouble in creating playlists. I have "Music" (default for sony phones) and "Pi Music Player" and I have tried making playlists with both apps, but they disappear right after I make them.

I can't seem to know what the problem is. The songs are all fine, the playlist is my only problem.

I have 6 GB left in my internal storage and 14 GB in my sd card. I have tried restarting my phone. I have cleared the cache of the music app. I have also tried backing up the playlist.

Please help me. Thanks ☺
6 REPLIES 6
Forum Legend
Message 2 of 7
2,320 Views
Message 2 of 7

Re: Playlists disappearing right after I make them

can you describe the steps on how you are making the playlist?

 

in default Music app -slide right out- create new playlist-select he songs

the playlist are then found below My playlist label

 

or

 

long tap a song-add to playlist-create playlist


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Learn to take care and troubleshoot your Device here:
Xperia Support by Sony: https://support.sonymobile.com/global-en/
Highlighted
Visitor
Message 3 of 7
2,315 Views
Message 3 of 7

Re: Playlists disappearing right after I make them

I always press the "create new playlist" then I save it, then the new playlist appears. But, when I exit the playlist (not the app, to view another album, for example), and then I go back to it, it disappears.

I did search for solutions before coming here but it seemed like no one has the same problem as mine
Forum Legend
Message 4 of 7
2,305 Views
Message 4 of 7

Re: Playlists disappearing right after I make them

when you tap on create new playlist did you tap on save on the upper right corner?

 

Create new Playlist- click on songs to include-tap on save at the top right corner...


---------------------------------------------------------------------------
Learn to take care and troubleshoot your Device here:
Xperia Support by Sony: https://support.sonymobile.com/global-en/
Visitor
Message 5 of 7
2,272 Views
Message 5 of 7

Re: Playlists disappearing right after I make them

yes, that's what I exactly did
Forum Legend
Message 6 of 7
2,269 Views
Message 6 of 7

Re: Playlists disappearing right after I make them

are your music files placed on sd card?

 

how about reinserting your sd card.

 

try to clear cache of media storage

settings>apps>show system apps>media storage (this will rescan your sd card, so don't worry if you don't see your media files for a moment..

 

 


---------------------------------------------------------------------------
Learn to take care and troubleshoot your Device here:
Xperia Support by Sony: https://support.sonymobile.com/global-en/
Visitor
Message 7 of 7
2,137 Views
Message 7 of 7

Re: Playlists disappearing right after I make them

(sorry for the LATE reply..)
I store all of my music in internal storage