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Music Unlimited not working in WALKMAN App 8.3.A.0.2

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Apprentice
Message 1 of 9
3,294 Views
Message 1 of 9

Music Unlimited not working in WALKMAN App 8.3.A.0.2

I noticed that you've updated the WALKMAN App to a very clean and styled look, but there is a major error: Whenever I try to log in to Music Unlimited, WALKMAN force closes immediately as well as when the widget is trying to refresh on the home screen..please fix ASAP!
1 ACCEPTED SOLUTION

Accepted Solutions
Apprentice
Message 8 of 9
3,661 Views
Message 8 of 9

Re: Music Unlimited not working in WALKMAN App 8.3.A.0.2

I just got the 8.3.A.0.5 update and everything is working! I'm not sure if the lightbeat effect worked, but I could care less about that. Now all we need is a KK 4.4.x update for the Xperia SP ;D

8 REPLIES 8
Commissioner
Message 2 of 9
3,212 Views
Message 2 of 9

Re: Music Unlimited not working in WALKMAN App 8.3.A.0.2

uninstall walkman app and go to update center and download and install again should work perfectly

Apprentice
Message 3 of 9
3,207 Views
Message 3 of 9

Re: Music Unlimited not working in WALKMAN App 8.3.A.0.2

I did that about 5 times with the same error
Commissioner
Message 4 of 9
3,197 Views
Message 4 of 9

Re: Music Unlimited not working in WALKMAN App 8.3.A.0.2

clear cache on your device when you uninstall walkman app then restart device then download the update 

Apprentice
Message 5 of 9
3,191 Views
Message 5 of 9

Re: Music Unlimited not working in WALKMAN App 8.3.A.0.2

clearing data wipes the cache already though..?

Sony Xperia Support
Message 6 of 9
3,072 Views
Message 6 of 9

Re: Music Unlimited not working in WALKMAN App 8.3.A.0.2

Sorry to hear this.

 

Could you please send me a PM with the following information and i'll forward this for further investigation?

Name:
Phone nr:
E-mail:
Country:
Operator:
IMEI nr:
Build number:

sony_sign_logo.png - Official Sony Xperia Support Staff


If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.

Apprentice
Message 7 of 9
3,043 Views
Message 7 of 9

Re: Music Unlimited not working in WALKMAN App 8.3.A.0.2

Thanks! I've sent you what you need to forward over.

Apprentice
Message 8 of 9
3,662 Views
Message 8 of 9

Re: Music Unlimited not working in WALKMAN App 8.3.A.0.2

I just got the 8.3.A.0.5 update and everything is working! I'm not sure if the lightbeat effect worked, but I could care less about that. Now all we need is a KK 4.4.x update for the Xperia SP ;D

Sony Xperia Support
Message 9 of 9
2,863 Views
Message 9 of 9

Re: Music Unlimited not working in WALKMAN App 8.3.A.0.2

Glad to hear that it works now Slightly smiling Face

sony_sign_logo.png - Official Sony Xperia Support Staff


If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.