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Tips & Tricks

Troubleshoot, find support articles, run tests directly on your phone with the support application.
Read more and discuss the app here.

can't download new update for movie creator

Visitor
Message 1 of 9
1,671 Views
Message 1 of 9

can't download new update for movie creator

My update for movie creator fails everytime even though I'm connected to my wifi
8 REPLIES 8
Phy
Forum Legend
Message 2 of 9
1,660 Views
Message 2 of 9

Re: can't download new update for movie creator

restart your phone and check again
Emperor
Message 3 of 9
1,659 Views
Message 3 of 9

Re: can't download new update for movie creator

Do you have an antivirus or taskiller? do you have enough free phone memory?




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Visitor
Message 4 of 9
1,625 Views
Message 4 of 9

Re: can't download new update for movie creator

No anti virus and plenty of memory restart also did not work :-/
One time poster
Message 5 of 9
1,648 Views
Message 5 of 9

movie creator update problem

I updated my movie creator on 24 and the next day again i got an update of movie creator in the update centre I updated it again and on 26 I am getting again an update of movie creator,I noticed that the updates are of same version! please help.
Phy
Forum Legend
Message 6 of 9
1,631 Views
Message 6 of 9

Re: movie creator update problem

Try restarting your phone and check again.
Phy
Forum Legend
Message 7 of 9
1,611 Views
Message 7 of 9

Re: can't download new update for movie creator

Do you get an error?
Phy
Forum Legend
Message 8 of 9
1,610 Views
Message 8 of 9

Re: can't download new update for movie creator

Also, do you have the lastest version of the app installed?
Demigod
Message 9 of 9
1,595 Views
Message 9 of 9

Re: movie creator update problem

How about trying to clear the app data for "Update center and Update service"

>App drawer > Settings > Apps > All and look for both items mentioned above and clear the app data, follow by restart your phone to see if that resolve.

Keep us update on the progress if it works.

Regards.