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Tips & Tricks

Troubleshoot, find support articles, run tests with the support app directly on your phone.
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Movie Creator doesn't work after install

One time poster
Message 21 of 22
Message 21 of 22

Re: Movie Creator doesn't work after install

The same. It doesn't add any pictures weekly or monthly.. And no dots at the lower part of my screen. For more i can't reached local support from the website as the bottom for sending the message doesn't work as well (and yes i ticked the color for understanding about terms and etc.).

I've gong through several actualizations i think and nothing has ever changed. 

What could i do about it?


One time poster
Message 22 of 22
Message 22 of 22

Re: Movie Creator doesn't work after install

Problem in my case is a bit different than the others. It refuses to share highlight videos, and also when I try to make my own highlight video (pressing the "Create now" button) it just crashes and brings me back to Xperia Homescreen. I updated it to the latest version, and the problem is still there.