account arrowhead-down arrowhead-up mobile-menu search sm-bold-x x-skinny-rounded x-skinny arrowhead-right social-facebook social-googleplus social-instagram social-linkedin social-pinterest social-qzone social-renren social-tencent social-twitter social-vkontakt social-weibo social-youku social-youtube

Please help us improve our website

Take our customer survey to evaluate your visit.

It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.

cancel
Showing results for 
Search instead for 
Did you mean: 
Tips & Tricks

Troubleshoot, find support articles, run tests with the support app directly on your phone.
Read more and discuss the app here.

Movie Creator corruption issues on PC playback

Highlighted
Learner
Message 1 of 4
3,418 Views
Message 1 of 4

Movie Creator corruption issues on PC playback

I'm using Sony Experia Compact x and movie creator.  Movies play fine when played on phone but when transferred to a PC only the top half of the image plays, the rest appears not to be rendered. Any ideas what could be the issue? I've tried different methods of transfer and different laptops, same issue results. 

3 REPLIES 3
Emperor
Message 2 of 4
3,412 Views
Message 2 of 4

Re: Movie Creator corruption issues on PC playback

@LindaEz

 

Which program are you using to play the videos?




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Learner
Message 3 of 4
2,700 Views
Message 3 of 4

Re: Movie Creator corruption issues on PC playback

Thanks for responding - I've tried different players, including Microsoft media player. 

One time poster
Message 4 of 4
1,782 Views
Message 4 of 4

Re: Movie Creator corruption issues on PC playback

Same issue with me.. Anyone have solution. I'm using windows 10..