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If you want to get the max out of your Xperia phone then check out Xperia tips page.

Xperia M on secured mode

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Visitor
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Message 1 of 5

Xperia M on secured mode

Even though I turned on and off my Xperia M, it stays on secured mode and PCCompanion doesn't repair it. Who can help me with it?

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Moderator
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Message 4 of 5

Re: Xperia M on secured mode

In that case,safe mode is triggered by a defective volume down button. I suggest you stop by a sony service to have the device checked:

http://www.sonymobile.com/global-en/support/contact-us/

https://talk.sonymobile.com/t5/FAQ/How-to-get-your-Sony-Xperia-product-repaired/m-p/991374#M21



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.

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Moderator
Message 2 of 5
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Message 2 of 5

Re: Xperia M on secured mode

Secured = protected by a PIN/password? You can reset with PCC if you want.



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.

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Visitor
Message 3 of 5
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Message 3 of 5

Re: Xperia M on secured mode

Like safe mode on a computer.

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Moderator
Message 4 of 5
3,291 Views
Message 4 of 5

Re: Xperia M on secured mode

In that case,safe mode is triggered by a defective volume down button. I suggest you stop by a sony service to have the device checked:

http://www.sonymobile.com/global-en/support/contact-us/

https://talk.sonymobile.com/t5/FAQ/How-to-get-your-Sony-Xperia-product-repaired/m-p/991374#M21



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.

View solution in original post

Enthusiast
Message 5 of 5
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Message 5 of 5

Re: Xperia M on secured mode

Two things promote the Xperia M going into safe mode all the time:

1) The cover and the button action, which is pressing to much on the contacts.
This can be corrected for a few dollars buy buying a new rear cover. (may not be the solution)

2) The flex button circuit can be replaced.
This does require dismantling the phone, replacing the flex button circuit and then reassembling the phone.

 

I have had this problem with an Xperia M and fixed it by replacing the flex button circuit.